Solutions
Management Services
Our Management Service offers specialised expertise across critical business functions. From optimising direct response channels to implementing leadership development programs, our seasoned consultants provide tailored solutions for growth. We empower businesses to thrive in today's dynamic landscape.
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Professional, commercially and politically astute turnaround management or steady-the-ship phases.
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Direct relationship management channels such as DRTV, Online
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Sales management, business process improvement, relationship management, strategic negations skills.
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Analysis and strategic design and execution.
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Item description
Strategy Services
Our Strategy and Business Development service offers expert guidance in strategic planning and growth initiatives. From conducting strategic reviews to developing 3-year roadmaps, we collaborate closely with senior management to chart the course for success. Partner with us to achieve your strategic objectives efficiently and effectively.
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Conducting overall strategic review and/or preparation with senior management.
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What should we know about the services you provide? Better descriptions result in more sales.
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Process improvement, training, tracking and reporting tools.
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To ensure customer centricity – i.e. the right product is promoted to the right customers through the right channels.
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Strategies and Tools.
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Item description
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Customer Services
Our Customer Service expertise offers strategic design and execution to enhance customer centricity. We specialise in optimising efficiency and effectiveness management strategies, improving customer contact channels, and refining sales distribution strategies.
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Strategic design and improvement execution.
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Efficiency and effectiveness management strategies and execution.
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Sales distribution strategy and performance improvement and performance.
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Analysis and strategic design and execution.
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Acquisition
Growth
Enhancement
Sustainability
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Item description
Our Processes
AGES strategic marketing
The AGES sales method is all about maximising sales and minimising marketing acquisition costs whilst all the while aligning to each customer’s individual journey. A critical success element of The AGES method is data mining and analytics. From the basics of RFM analysis, to channel effectiveness and propensity modelling The AGES approach ensures only relevant interactions and offers to customers but also maximises sales opportunities.
A
G
E
S
Acquire: the timely and efficient Acquisition of new customers
Grow: the broadening of the relationship via cross-selling
Enhancement: of the relationship by upselling and adding-on greater value benefits
Sustaining: the customer’s relationship by ensuring all interactions are relevant, timely and consistent with the individual’s journey and needs.
SCOUT
A proprietary business discovery process where Gary is able to succinctly identify and prioritise the major issues and greatest opportunities for transformation success. The SCOUT process takes place in three major phases:
Review
Initial 3-5 day review
Reporting
High ground report & recommendations
Execution
Project leadership execution
